Competitive Pricing,
Reviewed Fairly.
We believe our customers should be able to shop confidently for solar panels, batteries, backup power and off-grid equipment knowing we will review eligible pricing fairly, transparently and with their best value in mind.
If you have seen a lower eligible offer from a qualifying retailer, send us the details before placing your order. Our team will review the listing, verify the offer and let you know whether we can match or beat it.
Seen A Lower Price?
Send us the competitor listing and pricing details. We will verify the product, retailer, availability and offer terms before determining whether we can match or beat the price.
How The Review Works
Once your request is submitted, our team will verify the qualifying retailer's listing, confirm product eligibility, compare the final available offer and determine whether an adjustment can be approved. If approved, we will send you an adjusted method of purchase.
- Submit the product and competitor details.
- Our team will verify the listing and pricing.
- If approved, we provide the adjusted offer and purchase method.
- Complete your order using the approved offer.
To qualify, the request must meet the requirements below.
Fair Price Promise requests are reviewed based on product match, retailer legitimacy, live availability and comparable purchase terms.
Verifiable Product Listing
The item must be linked to an authorized, publicly accessible website with a clear product page and purchase path. Screenshots may be accepted for review.
Current Available Price
The offer must reflect a price that is active and available when our support team reviews the link provided to us.
Authorized U.S. Retailer
The offer must come from a legitimate U.S.-based retailer selling directly through its own website.
Publicly Verifiable Price
The lower price must be visible online and verifiable without private account access, membership pricing, hidden coupons or special login-only pricing.
Same Fulfillment Terms
The compared offer must include comparable shipping, handling, delivery method, return eligibility, product condition and warranty support.
Before Purchase
Price match requests must be submitted before placing your order so our team can approve any eligible adjustment in advance.
What Is Not Eligible
Offers not eligible under our Fair Price Promise policy.
Auction-based listings, peer-to-peer resale offers or unauthorized dealers not offering the same warranty coverage.
Used, refurbished, open-box, demo, final sale or altered-condition products.
Offers that appear inaccurate, unavailable, unverifiable, inconsistent with normal retail pricing or in violation of MAP policies.
Offers where the final total, including tax and shipping, cannot be verified.
Listings where the product source, warranty coverage or fulfillment method is unclear.
Offers that require special access, private approval, login-only pricing, negotiated quotes or other non-public pricing.